For detailed information on how to manage T-Hub 2 contacts, refer to the T-Hub 2 Tablet user guide.
Where do I go to manage my contacts?
Contacts can be created, edited, deleted from within the People application .
How do I get contacts from my mobile phone onto the Tablet?
Contacts can be imported/exported from and to mobile devices and other online accounts such as BigPond®, Windows Live, Gmail and Twitter.
How do I get the contacts to share across the T-Hub 2 Tablets and Handsets?
All contacts that are created on the handsets are shared between all T-Hub 2 devices that are registered to the T-Hub 2 Base Station or T-Gateway.
However only those contacts that are saved locally on the Tablet or saved in the BigPond account that you set up during the installation wizard will be shared across all T-Hub 2 devices.
As a consequence, any contacts stored in a Google, Facebook or any other 3rd Party account that you set up on your Tablet will not be shared across T-Hub 2 devices.
Does the contacts that are shared across devices automatically update when a change is made on one of the T-Hub 2 devices?
Yes, however it may take a few minutes. If the contacts is saved in the BigPond account set up during installation, the change will also be backed up online.
Where do I go to manage my contacts?
Contacts can be created, edited, deleted from within the People application .
How do I get contacts from my mobile phone onto the Tablet?
Contacts can be imported/exported from and to mobile devices and other online accounts such as BigPond®, Windows Live, Gmail and Twitter.
How do I get the contacts to share across the T-Hub 2 Tablets and Handsets?
All contacts that are created on the handsets are shared between all T-Hub 2 devices that are registered to the T-Hub 2 Base Station or T-Gateway.
However only those contacts that are saved locally on the Tablet or saved in the BigPond account that you set up during the installation wizard will be shared across all T-Hub 2 devices.
As a consequence, any contacts stored in a Google, Facebook or any other 3rd Party account that you set up on your Tablet will not be shared across T-Hub 2 devices.
Does the contacts that are shared across devices automatically update when a change is made on one of the T-Hub 2 devices?
Yes, however it may take a few minutes. If the contacts is saved in the BigPond account set up during installation, the change will also be backed up online.
All BigPond accounts that are on the old BigPond email platform do not
automatically synchronise their contacts with the T-Hub 2. Step through
the following steps to set up contact synchronisation for legacy BigPond
accounts.
Step 1: Log into basic.messaging.bigpond.com/basic/inbox.do from a computer.
Step 2: Select Contacts on the left hand side. This will open up the list of contacts.
Step 3: Check the box beside each of the contacts that are to be synchronised or select all of the contacts by checking the box beside Contact.
Step 4: Select Sync to mobile from the drop down box on the right hand side.
Step 5: On the T-Hub 2 Tablet, from Contacts select Menu then Display options.
You may want to check Only contacts with phone.
Step 6: Wait a few minutes and from the Tablet select Settings -> Accounts & sync, and select the BigPond account to trigger a synchronisation event. The Contacts should now be displayed.
Note: Any contacts associated with any account that is setup via Settings -> Accounts & sync, including BigPond accounts, will not be shared across T-Hub 2 devices.
Step 1: Log into basic.messaging.bigpond.com/basic/inbox.do from a computer.
Step 2: Select Contacts on the left hand side. This will open up the list of contacts.
Step 3: Check the box beside each of the contacts that are to be synchronised or select all of the contacts by checking the box beside Contact.
Step 4: Select Sync to mobile from the drop down box on the right hand side.
Step 5: On the T-Hub 2 Tablet, from Contacts select Menu then Display options.
You may want to check Only contacts with phone.
Step 6: Wait a few minutes and from the Tablet select Settings -> Accounts & sync, and select the BigPond account to trigger a synchronisation event. The Contacts should now be displayed.
Note: Any contacts associated with any account that is setup via Settings -> Accounts & sync, including BigPond accounts, will not be shared across T-Hub 2 devices.
To import contacts from a mobile phone onto the tablet will differ based on the mobile phone model and operating system.
Refer to the user manual for the mobile phone for step by step instructions for exporting contacts as a vcard using Bluetooth.
Alternatively, download an application from the Google Play Store that can assist in copying contacts from one phone to another, e.g. Phone Copier from Compelson Labs.
We have provided the following information for both Android and iPhone customers below:
Refer to the user manual for the mobile phone for step by step instructions for exporting contacts as a vcard using Bluetooth.
Alternatively, download an application from the Google Play Store that can assist in copying contacts from one phone to another, e.g. Phone Copier from Compelson Labs.
We have provided the following information for both Android and iPhone customers below:
Many Phone manufacturers, e.g. Samsung, HTC, LG, Motorola, Sony and
Huawei produce phones that are based on Android. The simplest method to
transfer contacts from an Android based mobile phone and the T-Hub 2 is
to use Bluetooth.
Prior to transferring contacts from the mobile phone, make sure that Bluetooth is turned on, on the T-Hub 2 Tablet and it is paired to the mobile phone from which the contacts are to be sourced from.
Android 2.3.x, 4.0 (Ice Cream Sandwich) and Android 4.1 (JellyBean)
Step 1: On the mobile phone, open Contacts/People.
Step 2: Press Menu and touch Import/Export.
Step 3: Select ‘Share visible contacts' or ‘Share namecard via' – depending on the version of Android.
Step 4: If prompted, select the contacts to share. Select Share all if the option is available.
Step 5: Select Bluetooth. Make sure that Bluetooth is turned on your T-Hub 2 tablet.
Step 6: When prompted on the T-Hub 2 tablet, accept the incoming file.
Prior to transferring contacts from the mobile phone, make sure that Bluetooth is turned on, on the T-Hub 2 Tablet and it is paired to the mobile phone from which the contacts are to be sourced from.
Android 2.3.x, 4.0 (Ice Cream Sandwich) and Android 4.1 (JellyBean)
Step 1: On the mobile phone, open Contacts/People.
Step 2: Press Menu and touch Import/Export.
Step 3: Select ‘Share visible contacts' or ‘Share namecard via' – depending on the version of Android.
Step 4: If prompted, select the contacts to share. Select Share all if the option is available.
Step 5: Select Bluetooth. Make sure that Bluetooth is turned on your T-Hub 2 tablet.
Step 6: When prompted on the T-Hub 2 tablet, accept the incoming file.
There are a number of ways in which the contacts can be copied over to your iPhone.
Import iPhone contacts on the tablet
The following steps will load the iPhone contacts into a Google account.
The Google account can then be setup on the T-Hub 2 Tablet and contacts downloaded.
Step 1: From a computer, open iTunes.
Step 2: Plug the iPhone into the computer with the USB to iPhone cable.
Step 3: Select the iPhone from the iTunes menu, then click Info.
Step 4: Click on the Sync Contacts box to check it.
Step 5: Click the Sync Google Contacts box.
Step 6: Enter the Google username and password. iTunes will export the iPhone contacts to the Gmail account.
Step 7: Go to the tablet and select Settings -> Accounts & sync and select the Google account which the contacts were loaded into. This will trigger the tablet to import the contacts.
Import iPhone contacts on the tablet
The following steps will load the iPhone contacts into a Google account.
The Google account can then be setup on the T-Hub 2 Tablet and contacts downloaded.
Step 1: From a computer, open iTunes.
Step 2: Plug the iPhone into the computer with the USB to iPhone cable.
Step 3: Select the iPhone from the iTunes menu, then click Info.
Step 4: Click on the Sync Contacts box to check it.
Step 5: Click the Sync Google Contacts box.
Step 6: Enter the Google username and password. iTunes will export the iPhone contacts to the Gmail account.
Step 7: Go to the tablet and select Settings -> Accounts & sync and select the Google account which the contacts were loaded into. This will trigger the tablet to import the contacts.
The following steps will synchronise the iPhone contacts with a BigPond® account (as long as it has migrated to Outlook.com).
Step 1. On your iPhone, open Settings.
Step 2. Select Mail, Contacts, Calendars.
Step 3. Select Add Account.
Step 4. Select Microsoft Hotmail.
Step 5. Enter the BigPond username and Password and provide a name for the Account.
Step 1. On your iPhone, open Settings.
Step 2. Select Mail, Contacts, Calendars.
Step 3. Select Add Account.
Step 4. Select Microsoft Hotmail.
Step 5. Enter the BigPond username and Password and provide a name for the Account.
The following steps will synchronise the iPhone contacts into a Google account.
The Google account can then be setup on the T-Hub 2 Tablet.
To sync your iPhone to the Tablet
Step 1. On your iPhone, open Settings.
Step 2. Select Mail, Contacts, Calendars.
Step 3. Select Add Account...
Step 4. Select Other.
Step 5. Select Add CardDAV Account.
Step 6. Fill out your account information in the following fields:
Step 8. Make sure that the "Contacts" option is turned to ON.
Open the Contacts application on the iPhone, and syncing will automatically begin. If you have set up iCloud, are syncing contacts from another account, or already have contacts stored on the device, you will need to select a Default Account.
This will ensure that any contacts that are created, edited or deleted on your iPhone are also updated in the Google account.
The Google account can then be setup on the T-Hub 2 Tablet.
To sync your iPhone to the Tablet
Step 1. On your iPhone, open Settings.
Step 2. Select Mail, Contacts, Calendars.
Step 3. Select Add Account...
Step 4. Select Other.
Step 5. Select Add CardDAV Account.
Step 6. Fill out your account information in the following fields:
- Server: Enter "google.com"
- User Name: Enter your full Google Account or Google email address.
- Password: Your Google Account or Google password.
- Description: Enter a description of the account (e.g. Personal Contacts).
Step 8. Make sure that the "Contacts" option is turned to ON.
Open the Contacts application on the iPhone, and syncing will automatically begin. If you have set up iCloud, are syncing contacts from another account, or already have contacts stored on the device, you will need to select a Default Account.
This will ensure that any contacts that are created, edited or deleted on your iPhone are also updated in the Google account.
Step 1: On the iPhone, open the Settings application.
Step 2: Select Mail, Contacts, Calendars and scroll down to the Contacts section.
The Default Account option will be displayed if there are more than one account synchronised to the iPhone.
Step 3: Select Default Account.
Step 4: Select the Google contacts account. The account will be labelled with the description given in the Description field.
Existing contacts should be imported into Google contacts.
Step 2: Select Mail, Contacts, Calendars and scroll down to the Contacts section.
The Default Account option will be displayed if there are more than one account synchronised to the iPhone.
Step 3: Select Default Account.
Step 4: Select the Google contacts account. The account will be labelled with the description given in the Description field.
Existing contacts should be imported into Google contacts.
f you have any problems, try these things first:
Step 1: Open the CardDAV account you established at Settings > Mail, Contacts, Calendars under Accounts. Make sure that the Account option is turned to ON.
Step 2: If the Account is ON, then open Advanced Settings below and make sure Use SSL is turned to ON.
Step 3: If you have changed anything, please click Done and the top right of the screen showing your account settings to save those changes.
Step 4: If you're still experiencing issues syncing your contacts using CardDAV, please login to your Google account on the web. You might be prompted to acknowledge an "Unusual sign-in location".
Step 1: Open the CardDAV account you established at Settings > Mail, Contacts, Calendars under Accounts. Make sure that the Account option is turned to ON.
Step 2: If the Account is ON, then open Advanced Settings below and make sure Use SSL is turned to ON.
Step 3: If you have changed anything, please click Done and the top right of the screen showing your account settings to save those changes.
Step 4: If you're still experiencing issues syncing your contacts using CardDAV, please login to your Google account on the web. You might be prompted to acknowledge an "Unusual sign-in location".
Contacts can be imported from Outlook and Mac Address Book using vCard files
Step 1: Go to File and choose Export.
Step 2: Choose Export vCard.
Step 3: Sign in to Gmail.
Step 4: Click Gmail at the top-left corner of the Gmail page, then choose Contacts.
Step 5: Click the More actions dropdown menu and select Import....
Step 6: Click the Choose File button and locate the vCard file to upload.
Step 7: Select the file and click the Import button.
Step 8: On the T-Hub 2 Tablet and select Settings -> Accounts & sync and touch the Gmail that was used to import the vCard file. This will download the contacts stored online in the Gmail account on the T-Hub 2 tablet.
Important Note
The vCard files that these applications produce might not contain all of the supported contact fields. For example, when Outlook exports to a vCard file, it omits attachments, distribution lists, the "file as" field, and text formatting in the "notes" field. Because Google
Contacts doesn't have a way to know what data was omitted, it is recommended that after import has completed, you search for contacts that might have these properties and manually copy over any important information.
Step 1: Go to File and choose Export.
Step 2: Choose Export vCard.
Step 3: Sign in to Gmail.
Step 4: Click Gmail at the top-left corner of the Gmail page, then choose Contacts.
Step 5: Click the More actions dropdown menu and select Import....
Step 6: Click the Choose File button and locate the vCard file to upload.
Step 7: Select the file and click the Import button.
Step 8: On the T-Hub 2 Tablet and select Settings -> Accounts & sync and touch the Gmail that was used to import the vCard file. This will download the contacts stored online in the Gmail account on the T-Hub 2 tablet.
Important Note
The vCard files that these applications produce might not contain all of the supported contact fields. For example, when Outlook exports to a vCard file, it omits attachments, distribution lists, the "file as" field, and text formatting in the "notes" field. Because Google
Contacts doesn't have a way to know what data was omitted, it is recommended that after import has completed, you search for contacts that might have these properties and manually copy over any important information.
Step 1: Export the address book from your other email provider or email client as a CSV file.
Step 2: Sign in to Gmail.
Step 3: Click Gmail at the top-left corner of your Gmail page, then choose Contacts.
Step 4: From the More actions dropdown menu, select Import....
Step 5: Click the Choose File button.
Step 6: Select the file to upload and click the Import button.
When it's done, Gmail will display the number of contacts imported.
Step 7: On the T-Hub 2 Tablet and select Settings -> Accounts & sync and touch the Gmail that was used to import the vCard file. This will download the contacts stored online in the Gmail account on the T-Hub 2 tablet.
Handy Hint: If you receive any error messages during the import, you might need to edit the CSV file.
Important Note
The CSV files that these applications produce might not contain all of the supported contact fields.
For example, when Outlook exports to a CSV file, it omits data including attachments, distribution lists, contact pictures, the "file as" field, the "nickname" field, and text formatting in the "notes" field.
Google Contacts doesn't have a way to know what was omitted, so it is recommended that you manually copy over any important information in these fields after you import your contacts
Step 2: Sign in to Gmail.
Step 3: Click Gmail at the top-left corner of your Gmail page, then choose Contacts.
Step 4: From the More actions dropdown menu, select Import....
Step 5: Click the Choose File button.
Step 6: Select the file to upload and click the Import button.
When it's done, Gmail will display the number of contacts imported.
Step 7: On the T-Hub 2 Tablet and select Settings -> Accounts & sync and touch the Gmail that was used to import the vCard file. This will download the contacts stored online in the Gmail account on the T-Hub 2 tablet.
Handy Hint: If you receive any error messages during the import, you might need to edit the CSV file.
Important Note
The CSV files that these applications produce might not contain all of the supported contact fields.
For example, when Outlook exports to a CSV file, it omits data including attachments, distribution lists, contact pictures, the "file as" field, the "nickname" field, and text formatting in the "notes" field.
Google Contacts doesn't have a way to know what was omitted, so it is recommended that you manually copy over any important information in these fields after you import your contacts
